The Citizen's Charter is an ideal instrument of organisational transparency and accountability, but it has its own limitations. Identify the limitations and suggest measures for greater effectiveness of the Citizen's Charters.
MAINS 2018 · GS II · GOVERNANCE
The Citizen's Charter is an ideal instrument of organisational transparency and accountab…
Full UPSC Mains prompt below — written for reading, revision and search.
GS Paper II
15 marks
250 words
Governance
Question
Write from the prompt.
Syllabus link: GS II – E-Governance & Transparency: Important aspects of governance, transparency and accountability, e-governance- applications, models, successes, limitations, and potential; citizens charters, transparency & accountability and institutional and other measures.
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